Privacy Policy
Privacy Policy
At Buy By Heart, operated by Abimen LLC, safeguarding your privacy is a core priority for us. This Privacy Policy details how we gather, utilize, and protect your personal data whenever you browse our website at [http://buybyheart.com/] make a purchase, or interact with our services.
Personal Information We Collect or Process
When we mention "personal information," we mean details that identify or can reasonably be linked to you or someone else. This excludes information collected anonymously or de-identified data that cannot identify you. Depending on how you interact with our services, your location, and applicable legal requirements, we may collect:
Contact details: Your name, address, billing address, shipping address, phone number, and email address.
Financial information: Credit or debit card numbers, financial accounts, payment card info, transaction specifics, payment confirmation, and related details.
Account information: Your username, password, security questions, preferences, and customized settings.
Transaction information: Items you view, add to your cart or wishlist, purchase, return, exchange, cancel, along with past order histories.
Communications: Information you provide when interacting with us, such as support inquiries.
Device information: Details about your device, browser, network connection, IP address, and other unique identifiers.
Usage information: Data regarding your interactions with our services and how you navigate them.
Personal Information Sources
We collect personal information through the following avenues:
Directly from you: When you create an account, use our services, reach out to us, or share your information voluntarily.
Automatically: Via your device and browser when visiting our website, utilizing cookies and similar tracking technologies.
From service providers: When third-party partners help us manage our technology, process payments, or handle operations on our behalf.
How We Use Your Personal Information: We utilize your personal information for purposes including:
Providing and Improving Services: Fulfilling our contract with you, processing orders and payments, handling returns/exchanges, managing your account, arranging shipping, enabling reviews, and creating tailored shopping recommendations.
Marketing and Advertising: Sending promotional communications via email, text, or mail, and displaying targeted online advertisements based on your shopping activities and interests.
Security and Fraud Prevention: Authenticating accounts, ensuring secure transactions, detecting and investigating fraudulent or malicious activities, and protecting site security.
Customer Support: Communicating with you, resolving issues promptly, and maintaining our relationship.
Legal Compliance: Adhering to applicable laws, responding to legal processes, and enforcing our terms of service.
How We Disclose Personal Information : We may share personal information with third parties under legitimate circumstances, such as: With Shopify, vendors, and service providers assisting us with IT, cloud storage, payment processing, shipping, and data analytics. With marketing partners to offer tailored advertisements and promotions. You can choose to opt out of targeted advertising where applicable.When you explicitly direct, request, or consent to sharing your information. Within our corporate group and affiliates.
In business transactions (like mergers or corporate restructuring) or to comply with legal obligations and safeguard user rights.
Relationship with Shopify
Our store is hosted on Shopify, which collects and processes personal information to maintain and improve the platform. Information you submit is shared with Shopify and global third parties to deliver these services. Shopify may also use aggregate data from your interactions to provide enhanced platform features. To understand more about Shopify's data practices, please review the [Shopify Consumer Privacy Policy]
Third-Party Websites and Links
Our platform may feature links to external websites not controlled by us. We are not responsible for the privacy practices, security, or content of those external sites. We advise reviewing their individual privacy policies before sharing information.
Children's Data
Our services are not intended for children under the legal age of majority. We do not knowingly collect information from minors. If you believe a child has provided us with personal information, please contact us so we can promptly delete it.
Security and Retention of Your Information
While we implement security measures to protect your data, no method of transmission over the internet is completely impenetrable. We retain your personal information only as long as necessary to fulfill our business operations, maintain accounts, and meet legal requirements.
Your Rights and Choices
Depending on your jurisdiction, you may hold certain rights regarding your personal information, including:
Right to Access/Know: Request access to the data we hold about you.
Right to Delete: Request the deletion of your personal data.
Right to Correct: Request updates or corrections to inaccurate information.
Right to Portability: Request a transferable copy of your personal data.
Right to Opt-Out: Opt out of targeted advertising, data sales, or sharing.
To exercise these rights, or to manage your communication preferences, you can reach out to us using the details listed below.
International Transfers
Your personal information may be transferred to and processed outside your country of residence, adhering to recognized data transfer mechanisms (such as Standard Contractual Clauses) where applicable.
Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect operational, legal, or regulatory shifts. Updated versions will be posted directly on our website.
Business Details
Website Name: Buy By Heart
Company Name: Abimen LLC
Address: 1500 N Grant St #5536, Denver, CO 80203, United States
Mail: support@buybyheart.com
Phone: +1 (970) 993-1934
Customer Service Opening Hours: Monday to Sunday: 24 hours
Time Zone: Eastern Standard Time (EST)
Response Time: We respond within 24 hours.